Job Description -Specialization others Except from IT, Mechatronics, construction - Job Description You will be responsible for translation, interpretation, and customer service at a famous apparel brand shop in Gotemba Premium Outlets. We provide product explanations and guidance to foreign customers in English and other foreign languages, and work smoothly with in-house staff in Japanese. You will also be responsible for product management and cashier operations. This is a perfect job for someone who loves fashion and enjoys communication.
Application requirements - Required Conditions ・Business level Japanese ability (equivalent to Japanese Language Proficiency Test N2 or higher) ・Fluent English skills (persons who can speak foreign languages) ・Preference given to those with experience in customer service or sales. - Welcome requirements ・Those who can speak other foreign languages (Chinese, Korean, etc.) ・Those with experience in th - Residence Apply from anywhere - New graduates/mid-career Either new graduates or mid-career applicants are welcome - Japanese level N1, N2, N3 Daily conversation level or higher - English level Daily conversation Daily conversation level or higher
Work location - Work location Shizuoka Prefecture - Location details Gotemba City, Shizuoka Prefecture
Salary - Annual/Monthly Salary monthly income: 200,000 yen to 250,000 yen - Pay raise system Nothing - Bonus system Nothing - Fixed overtime system Nothing - Transportation expenses Nothing
Working hours - Working hours 9:00-18:00 - Break time 12:00-13:00、15:00-15:30 Break times are not always on time.
Holidays and Vacations - Annual holidays 105 - Holidays and Leave Two-day work week, annual paid vacation available
Treatment and benefits - Social insurance Health insurance, welfare pension insurance, employment insurance, workers' compensation insurance - Dormitories and company housing Yes Room sharing dormitory available. 30,000 yen or more per month
others - Foreigner recruitment record Yes - Background of the recruitment Gotemba Premium Outlets, located in Gotemba City, Shizuoka Prefecture, is one of Japan’s most renowned shopping destinations, attracting visitors from all over the world. As Japan experiences a surge in international tourism, the need for multilingual customer support has never been greater. At the same time, a severe labor shortage in the retail industry has created challenges in providing top-notch service to our valued customers. To address these issues, we are seeking enthusiastic individuals who can not only assist with sales but also provide translation and interpretation services to ensure a seamless shopping experience for our international guests. - What you want to promote Join a vibrant and dynamic environment where world-famous brands converge in a stunning location at the foot of Mount Fuji. This is an excellent opportunity to work in a global setting, engage with diverse cultures, and make a meaningful impact on customers from all over the world. We offer on-the-job training, a supportive team atmosphere, and a chance to develop skills in customer service, sales, and language interpretation. - Message to job seekers Are you passionate about fashion, customer service, and connecting people across cultures? This position offers you a chance to shine as a bridge between customers and brands, creating unforgettable shopping experiences. We are looking for team members with excellent communication skills, a friendly and approachable demeanor, and a strong sense of responsibility. If you are confident in your ability to provide language support and assist in retail sales, we’d love to hear from you. While we warmly welcome applications from all individuals, we believe this role would particularly suit those who have a keen eye for style and a natural ability to engage with customers. Your enthusiasm and creativity could make a real difference in shaping the shopping experience at Gotemba Premium Outlets. - remarks Applicants should have a university degree or equivalent experience, with at least three years in translation/interpretation or a related field. Proficiency in English and Japanese is required. Additional languages, such as Mandarin, Korean, or Thai, are a plus. Prior experience in retail or customer service is highly desirable but not mandatory. This position is open to individuals eligible for a working visa in Japan or those willing to obtain one. We look forward to your application and to welcoming you to Gotemba Premium Outlets, where you can grow professionally while contributing to a world-class shopping experience.
Company Overview Company Name Nexio Inc. Date of establishment 2001/12 Capital (yen) 50,000,000円 Amount of Sales 500 to 5 billion yen Number of Employees 166 Head Office Address 2-3 Omiyacho 3-chome, Mishima City, Shizuoka Prefecture Industry Recruitment and recruitment services Business Contents Temporary worker dispatch business/recruitment business JPX listed company Unlisted
About the Selection Process Selection process 1. Online interview We will conduct an online interview and check the following points. ・Language skills: We will judge your foreign language and Japanese skills and check whether you can communicate smoothly. ・Communication skills: We will evaluate your ability to respond and express yourself, which is necessary for the customer service industry. ・Fashion knowledge: We will ask about your understanding of the fashion industry and trends. 2. Confirmation of visa requirements We will check whether you meet the requirements for obtaining a visa required to work in Japan. In particular, the selection criteria will include whether you have met the requirements related to your residence status. 3. Health Q&A We will check whether you have no health concerns and can work in your position for a long period of time. 4. Final selection After the interview and confirmation of visa requirements and health status are completed, we will make the final selection and notify you Interview Language Japanese, English